HIS,EMR,RIS, LIS, Clinics, Hospitals, Doctors, Medical Practice

Technical Support for the Electronic Medical Records Software


Optimal support to run the Electronic Medical Record (EMR), Hospital Information Software (HIS), Radiology Information Software (RIS), Laboratory Information Software (LIS) and Dental Practice Software

Critical Health Solutions and Medical Services need 24x7 Support

We know how critical are the Electronic Medical Record (EMR), Hospital Information Software (HIS), Radiology Information Software (RIS), Laboratory Information Software (LIS) and Dental Practice Software, they require instant and prompt support around the clock.

We provide 24 hours a day, seven days a week support for the health professionals who utilise any of our services, the Electronic Medical Record (EMR), Hospital Information Software (HIS), Radiology Information Software (RIS), Laboratory Information Software (LIS) and Dental Practice Software as per the following:

Urgent and Instant Support

All our services, Electronic Medical Record (EMR), Hospital Information Software (HIS), Radiology Information Software (RIS), Laboratory Information Software (LIS) and Dental Practice Software come with a Built In Help Request available for any health professional has access to the system, simply by clicking a request button, our 24x7 Support Centre initiate a phone call in timely manner to provide first call support.

The Built In Help Request is located at the top menu with a HELP icon and requires no more than a click to initiate the support process.

The Built In Help Request populates the fields for you as per your health professional profile, if you require a phone call to be made on different contact number just change the field accordingly.

 

Standard Support

For health professionals require a standard help and support for the EMR, HIS, LIS, and RIS they can place a standard support call using the following

To create a new call Create New Call

To followup on existing call Followup on Existing Call

Minerva Data since 2006 has connected health professionals, doctors, general practitioners (GP) and medical clinics and centres with their patients through modern, cost effective and advanced digital services.

Minerva Data Electronic Medical Record (EMR), Radiology Information Software (RIS), Laboratory Information Software (LIS), Hospital Information Software (HIS) and Dental Practice Software and System have been widely adopted by regional and local health care providers.

Minerva Data software design and architecture simple approach and philosophy have contributed to the productivity and satisfaction of the health professionals and the medical staff who use Minerva Data software and services on daily basis.

Minerva Data has become the strategic and trusted digital health service provider for local and regional health care providers to manage sensitive medical records and patients critical data in secure environment.

To assess the capabilities of Minerva Data Electronic Medical Record (EMR), Radiology Information Software (RIS), Laboratory Information Software (LIS), Hospital Information Software (HIS) and Dental Practice Software and System, contact us and request a trial access.

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