Cloud PACS and DICOM

Improved Patient Experience

Minerva Data PACS and the Radiology Patient Portal provide faster access to medical images, leading to quicker diagnoses and treatments, thereby improving the overall patient experience. Additionally, they enable more efficient management of patient data.

Scalability Guarantee

Minerva Data PACS allows for easy scalability, adapting to the growing needs of a healthcare facility without the need for additional physical infrastructure. This flexibility is particularly valuable for expanding practices or hospitals.

Accessibility and Collaboration

With Minerva Data PACS, medical images and data can be accessed from anywhere, at any time, provided there is an internet connection. This enhances collaboration among healthcare professionals, including those in different locations, leading to better patient care.

PACS, RIS, HIS and EMR Integration

Minerva Data PACS seamlessly integrates with RIS, EMR, and HIS systems, offering on-demand, instant access to medical imaging for healthcare professionals. This integration enables automated RIS DICOM work-lists and incorporates DICOM viewer integration, streamlining the diagnostic process and enhancing clinical efficiency.

Basic

Availability

• Business hours
• 9 AM - 5 PM, Monday - Friday

Response Time

• Within 3 days

Support Channels

• Email
• Online Ticketing

Inclusions

• Access to knowledge base and documentation
• Basic troubleshooting and issue resolution
• Software updates and patches

Price (Per User Per Month)

• $0 USD (No Cost Option)

Standard

Availability

• Extended business hours
• 7 AM - 7 PM, Monday - Saturday

Response Time

• Within 8 hours

Support Channels

• Email
• Online Ticketing
• Phone

Inclusions

• All benefits of Basic Support Plan
• Priority issue resolution
• Dedicated support representative
• Regular health checks and optimisations

Price (Per User Per Month)

• $15 US

Premium

Availability

• 24/7

Response Time

• Within 2 Hours

Support Channels

• Email
• Online Ticketing
• Phone
• Chat

Inclusions

• All benefits of Standard Support Plan
• VIP priority issue resolution
• Direct access to a dedicated senior support representative
• Proactive monitoring and alerts
• Direct access to a dedicated senior support representative
• Customised software enhancements and updates based on user feedback
• Integration services
  • Assistance with integrating with other third-party tools and systems
  • Regular updates and maintenance of integrations
  • Troubleshooting and support for integration-related issues

Price (Per User Per Month)

• $35 US