PACS Integration

Connecting your radiology modality to Minerva Data is a critical step for seamless integration and workflow in medical imaging. The AE Title, IP address, and port number provided are essential pieces of information needed for this connection. Here's a basic outline of the steps you might follow to establish this connection:

  1. Access the Network Configuration Menu:
    This is usually found in the settings or configuration section of the software that operates your radiology modality. The exact location and name of this menu can vary depending on the manufacturer and model of your equipment.

  2. Enter the PACS Server Details:

    • AE Title: The Application Entity (AE) Title is an identifier used in DICOM networks to specify the destination or source of a DICOM message. Enter the AE Title exactly as provided by your PACS provider.
      • MINERVADATA
    • IP Address: This is the network address of the PACS server. Make sure to input it correctly to ensure proper communication.
      • 54.229.190.247
    • Port: This is the network port on which the PACS server listens for incoming DICOM connections. Ensure this is entered accurately.
      • 4242

  3. Test the Connection:

    • Perform a Ping Test: Before attempting to send DICOM images, you might want to perform a network ping test to the PACS IP address from your modality to ensure basic network connectivity.

    • Send a Test Image or Use DICOM Echo (C-ECHO): Most modalities and PACS support the DICOM Echo function, which allows you to test the connection without having to send an actual image. This is a good way to verify that both systems can communicate properly.

Troubleshooting Common PACS Integration Issues

Facing challenges with your PACS integration? Explore solutions to common issues below to keep your medical imaging workflows seamless. For complex problems, our 24/7 support team is here to help.

DICOM Connectivity Failure

What should I do if images fail to transfer between modalities and PACS?

Symptoms: Images fail to transfer between modalities (e.g., CT, MRI) and PACS.

Possible Causes: Incorrect DICOM settings, firewall restrictions, or mismatched AE Titles.

Solutions:

  1. Verify AE Title, IP address, and port settings in both systems.
  2. Ensure firewall allows DICOM traffic (default port: 104).
  3. Test connectivity using a DICOM ping utility.
  4. Contact Minerva Data support for configuration assistance.

HL7 Message Errors

What should I do if patient data isn’t syncing between RIS and PACS?

Symptoms: Patient data (e.g., demographics) not syncing between RIS and PACS.

Possible Causes: Invalid HL7 message format or misconfigured interfaces.

Solutions:

  1. Validate HL7 messages using a tool like 7Edit or HL7 Inspector.
  2. Ensure correct field mappings (e.g., PID segment for patient ID).
  3. Review logs for error codes and consult our HL7 guide.
  4. Reach out for interface reconfiguration support.

Slow Image Transfer

What should I do if image transfers are taking too long?

Symptoms: Long delays in retrieving or sending images.

Possible Causes: Network bandwidth issues, large DICOM files, or server overload.

Solutions:

  1. Compress DICOM files (if supported) or prioritize critical transfers.
  2. Check network speed and optimize LAN/WAN settings.
  3. Scale server resources or explore Minerva Data’s cloud solution.
  4. Schedule a performance audit with our team.

Tip: Use our bandwidth calculator to assess network needs.

Vendor Compatibility Problems

What should I do if integration fails with specific PACS vendors?

Symptoms: Integration fails with specific PACS vendors (e.g., GE, Philips).

Possible Causes: Non-standard DICOM implementations or proprietary protocols.

Solutions:

  1. Confirm vendor requirements in their DICOM Conformance Statement.
  2. Update firmware or software to the latest version.
  3. Use Minerva Data’s vendor-neutral middleware for interoperability.
  4. Contact your vendor for vendor-specific integration support.

Security or Compliance Errors

What should I do if audit logs show compliance or security issues?

Symptoms: Audit logs flag unauthorised access or non-compliance with HIPAA/GDPR.

Possible Causes: Weak encryption, outdated certificates, or misconfigured user roles.

Solutions:

  1. Enable TLS 1.2+ for DICOM and HL7 communications.
  2. Update SSL certificates and verify validity.
  3. Restrict user access with role-based controls.
  4. Request Minerva Data’s compliance audit service.

Need further assistance? Our experts are available 24/7 to resolve your integration challenges.