Communication

Last updated: 2026-03-29

Overview

The Communication module allows you to send messages and emails directly to job applicants. You can easily reach out to candidates using standardized, pre-written templates or by typing custom messages. The system tracks these communications and automatically links them to the candidate's application file.

When Do I Use This?

  • When inviting a candidate to schedule an interview.
  • When sending a job offer letter or requesting additional documents.
  • When notifying an applicant that they have not been selected for a position.
  • When you need an official record of what was communicated to an applicant.

How To Use

Sending a Message to an Applicant

  1. Go to Human Resources → Recruitment → Communication from the main menu.
  2. Click + New to start a new message.
  3. Select the specific Application this message is regarding.
  4. Select the applicant's name in the Party field to set who will receive the message.
  5. Optional: Choose a pre-written Template. Once you select a template, the system will automatically fill the Message box with the template's text.
  6. Review or type your text in the Message field. You can edit auto-filled template text if you need to add a personal touch.
  7. Click Save to send the communication.
Important Note: The moment you click Save, the system immediately sends the message to the applicant. Please double-check your spelling and content before saving!

Field Descriptions

Field Name Description
Application The specific job application this message is related to. This helps keep the candidate's file organized.
Party The applicant who will receive the message.
Template A list of standard, pre-approved company messages (like "Interview Invitation" or "Rejection Letter"). Choosing one instantly writes the message for you.
Message The actual body of the text or email that the applicant will read.
Tip: Always use templates when possible! They ensure company communications look professional and consistent. Even if you use a template, you can still click into the Message box to tweak a sentence or add a specific date and time before saving.
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