Health


Last updated: 2026-03-29

Health Module Overview

The Health module is the core clinical and administrative hub of the Minerva ERP. It allows your healthcare facility to manage the entire patient journey—from scheduling appointments and triaging complaints, to charting dental procedures, managing lab orders, and processing insurance billing.

1. Dashboard & Navigation

The Health Dashboard is your starting point. It provides quick access icons to all major departments.

When Do I Use This?

  • When starting your shift to access your specific department.
  • To quickly jump between Patient Records, the Calendar, Billing, or specialized clinics like Dentistry and Radiology.

How To Use

  1. Go to Health → Dashboard from the main menu.
  2. Click on any department card (e.g., Patients, Calendar, Dentistry) to open that module.

2. Appointments & Scheduling

This module helps you schedule patient visits, assign them to doctors or specialities, and track the status of the visit.

When Do I Use This?

  • When a patient calls or arrives at the reception to book a consultation.
  • To view the daily schedule of a specific practitioner.

How To Use

  1. Navigate to the Calendar from the Health Dashboard.
  2. Click on an empty time slot, or click + New to create an appointment.
  3. Select the Patient.
  4. Select the Practitioner or the required Speciality.
  5. Set the Time Start and Time End.
  6. Click Save.
Tip: When you change the Time Start, the system automatically adjusts the Time End to keep the original duration of the appointment intact!

Field Descriptions

Field Name Description
Patient The person arriving for the visit.
Speciality / Practitioner Who or which department the patient is seeing.
Chief Complaint The primary reason for the visit (e.g., Chest Pain, Routine Checkup).
Subject & Note A short title and additional details for the receptionist or doctor.
State The current status (e.g., Scheduled, Arrived, Completed, Cancelled).

3. Patient Alerts

Alerts are critical pop-up warnings attached to a patient's file. They ensure staff are immediately aware of important clinical or administrative information.

When Do I Use This?

  • When a patient has a severe allergy (e.g., Penicillin).
  • When a patient has an outstanding financial balance.
  • When a patient has specific safety or behavioral warnings.

How To Use

  1. Open the patient's record.
  2. Go to the Alerts section and click + New.
  3. Select the Alert Type.
  4. Review the auto-generated Message and add extra details if needed.
  5. Click Save.
Tip: Selecting an Alert Type automatically fills the message box with a standard, approved template, saving you typing time!

Field Descriptions

Field Name Description
Type The predefined kind of alert (determines priority and color).
Active Check this box to make the alert visible. Uncheck it when the alert is no longer relevant.
Message The actual warning text staff will read.

4. Billing, Invoices & Claims

This module handles charging patients for services, deducting consumed medical supplies from inventory, and sending claims to insurance companies.

When Do I Use This?

  • When a patient finishes their appointment and needs to pay.
  • When recording materials (like syringes or bandages) that were used during a procedure so inventory stays accurate.
  • When sending a treatment bill to an insurance provider (e.g., via Hakeem).

How To Use

  1. Go to Health → Billing and click + New.
  2. Select the Patient. Their active insurance coverage will auto-populate.
  3. Under Lines, add the products, services, or procedures provided.
  4. Check the Invoiced box if the patient/insurance should be charged for the item. Leave it unchecked if it's just a consumed supply (like gloves).
  5. Save the record.
  6. Click OptionsClose & Create Invoice.
Tip: If an item is NOT marked as "Invoiced", the system will smartly deduct it from your warehouse stock as "Internal Consumption" without putting it on the patient's financial bill.

Field Descriptions

Field Name Description
Coverage The patient's insurance policy. Automatically filters based on the selected patient.
Principal Diagnosis The main medical reason for the bill (required for insurance claims).
Closed Indicates that the bill is finalized and an invoice has been generated. You cannot edit a closed bill.
Item (Line) The service provided or the product used.
Invoiced (Line) If checked, this item appears on the financial invoice.

5. Dentistry & Odontogram

A specialized charting tool for dental clinics. It allows visual tracking of a patient's teeth, recording conditions (like cavities or missing teeth), and planning treatments.

When Do I Use This?

  • During a dental examination to record the current state of the patient's mouth.
  • To chart completed procedures (like fillings or root canals).

How To Use the Odontogram

  1. Open the patient's record and navigate to the Odontogram.
  2. You will see a graphical representation of the mouth.
  3. Click on a specific Tooth or Surface (e.g., Mesial, Distal, Occlusal).
  4. Add the Condition or Treatment in the form that appears.
Tip: The Odontogram is smart! It looks at the patient's date of birth and automatically hides adult teeth for children, showing only the teeth that should have erupted by their current age.
AI Charting Tip: When writing clinical notes in the Dental Chart module, our built-in AI will automatically read your notes and generate a clean, concise medical interpretation!

6. Dental Lab Orders

Manage external orders sent to dental laboratories, such as crowns, bridges, and dentures.

When Do I Use This?

  • When you have taken an impression and need an external lab to manufacture a dental appliance.
  • To track if a requested crown has been received back from the lab before the patient's next appointment.

How To Use

  1. Go to Dentistry → Lab Cases and click + New.
  2. Select the external Lab (Supplier) and the Patient / Tooth.
  3. Select the Service (e.g., Zirconia Crown).
  4. Choose the Shade and Material.
  5. Click Save.
Tip: Once you select the Service, the system automatically calculates the Due Date based on the lab's standard turnaround time! It will also automatically pull the standard cost.

Field Descriptions

Field Name Description
Lab The external supplier manufacturing the item.
Service & Material What is being built (e.g., Crown) and from what (e.g., E-Max).
Shade & Stump Shade The exact color matching codes for the artificial tooth.
State Tracks the order progress (e.g., Draft, Sent to Lab, Received, Fitted).

7. Bed & Ward Management

Keep track of physical hospital beds and ward locations for inpatients.

When Do I Use This?

  • When admitting a patient to the hospital and assigning them a room.
  • When setting up a new ward in the facility.

Field Descriptions

Field Name Description
Name & Code The label for the bed (e.g., "Bed A", "ICU-01").
Ward The physical department or room the bed belongs to.
Product The billing item linked to this bed (used to calculate daily room charges).