Emergency

Last updated: 2026-03-29

Emergency

The Emergency module allows you to track and manage patient visits to the Emergency Department (ED). It helps you record a patient's arrival, assess their urgency (triage), assign care providers, and track their status from the moment they walk in until they are discharged or admitted.

When Do I Use This?

  • When a patient arrives at the emergency room seeking immediate medical attention.
  • When a triage nurse needs to categorize a patient's urgency level to prioritize care.
  • When tracking a patient's journey through the ER (e.g., from "Waiting" to "In Treatment").
  • When discharging an emergency patient or transferring them to another hospital department.

How To Use

Registering a New Emergency Visit

  1. Go to the Emergency module from the main menu.
  2. Click the + New button.
  3. If the patient is already in the system, select them in the Patient field. If it is a life-threatening emergency and they are not registered, quickly enter their Firstname, Surname, and Phone.
  4. Select the Arrival Transport (e.g., Ambulance, Walk-in) and the Reason for the visit.
  5. Record the Emergency Date (arrival time).
  6. Click Save to register the visit.

Triaging and Updating Status

  1. Open the patient's emergency record.
  2. Select the Chief Complaint (their main symptom).
  3. Assign a Triage level (e.g., Critical, Urgent, Non-Urgent) based on their condition.
  4. Assign a Practitioner (the doctor or nurse handling the case).
  5. Update the State (e.g., In Treatment) to keep the staff informed of the patient's current location/status.
  6. Click Save.

Discharging the Patient

  1. When the emergency visit is complete, open the record.
  2. Set the Discharge Date.
  3. Select the Departure State (e.g., Sent Home, Admitted to Ward, Transferred).
  4. Add any final handover details in the Note section.
  5. Click Save to close out the visit.

Field Descriptions

Emergency Record Details

Field Name Description
Patient The registered patient record. Link to an existing patient if they have visited before.
Firstname / Surname / Phone Quick-entry fields for new or unconscious patients when full registration isn't immediately possible.
Reason The general category of the visit (e.g., Work Accident, Traffic Collision, Sudden Illness).
Chief Complaint The primary symptom or issue the patient is reporting (e.g., Chest Pain, Laceration).
Triage The urgency classification of the patient. This tells staff who needs to be seen first.
State The current stage of the emergency visit (e.g., Waiting Room, Triage, Examining, X-Ray).
Arrival Transport How the patient arrived at the facility (e.g., Ambulance, Helicopter, Private Vehicle).
Practitioner The primary healthcare professional assigned to treat this emergency.
Emergency Date The exact date and time the patient arrived at the emergency department.
Discharge Date The exact date and time the patient left the emergency department.
Departure State The outcome of the visit (e.g., Discharged, Admitted, Deceased).
Note Any additional comments, observations, or hand-off notes from the medical staff.

System Configuration Fields

Administrators can configure the dropdown options for Triage, State, Reason, and Departure State. These configuration screens share the following setup fields:

Field Name Description
Name The standard name of the option (e.g., "Level 1 - Resuscitation").
Code A short abbreviation for quick reporting (e.g., "LVL1").
Color A visual color code applied to this option (e.g., Red for critical triage, Green for non-urgent). Highly recommended for fast visual identification.
Description Further details on when to use this specific classification.
Active Check this box to make the option available in dropdown menus.
Tip: In a fast-paced Emergency Room, rely heavily on the Color setups for your Triage levels. Red, Yellow, and Green color coding helps doctors and nurses instantly spot which patients need immediate life-saving care directly from the patient list.
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