Inbox

Laboratory Inbox

The Laboratory Inbox acts as the digital receiving dock for your lab. It runs quietly in the background, automatically capturing, acknowledging, and storing raw test results sent directly from your laboratory testing machines (analyzers) or external healthcare systems.

When Do I Use This?

In most cases, the system will automatically process these messages into patient results. However, you will use this screen directly when:

• You are troubleshooting why a specific patient's lab result hasn't appeared on their chart.
• You need to verify that a specific lab machine is successfully communicating with the system.
• Your IT or support team asks you to check the "raw data logs" for a recent test.

How To Use

Viewing the Inbox List (Reports)

This shows you a running history of all data received from your machines.

1. Go to Health → Lab → Inbox from the main menu.
2. You will see a list of recent messages. The newest messages will appear at the top.
3. Look at the Received On column to find messages from a specific date and time.

Reviewing a Specific Message (Forms)

If you need to look at the exact data a machine sent:

1. From the Inbox list, click on the Message ID you want to investigate.
2. The message detail form will open.
3. Review the Message Content field. (Note: The text will look like computer code, which is normal. This is how machines talk to each other).
4. Click Back to return to the list.

Field Descriptions